Drawing from Salesforce’s Nonprofit Industry Trends Report, this session will provide valuable insight from over 1600 nonprofits across 7 countries, but more importantly, provide you with the tools to turn these learnings into actions that will drive tangible outcomes for your organisation. You will hear from industry experts as they provide real world context and bring the insights from the research to life.

Key themes covered in the session will include:

• The digital maturity index
  Understand what defines a digitally mature organisation and the correlation to achieving your fundraising goals, improving your organisation’s culture and creating highly motivated teams.

• Retention and engagement
  Understand the drivers for employee engagement and how up-skilling and learning are both critical and undervalued in the current landscape. Learn how to avoid the common drivers of burnout and discover at a tactical level what leads to productivity loss and attrition.

• Linking data to impact
  Discover how organisations that consistently make data-informed decisions create greater predictability and accelerate their impact. Learn how leading organisations use data to design programs, personalise communications to stakeholders and accurately forecast their fundraising income.