SG Support: Empowering Charities through Impactful Donor Relationships and Sustainable Growth

SG Support is a data-forward fundraising agency, combining strategic consultancy with a reliable, high-performance outsource operations division to help non-profits better manage their regular giving campaigns.

Our consultancy led approach designs strategies to build meaningful long-term donor relationships, reduce attrition and increase payment success rates. This maximises the return on investment for your acquisition spend.

We provide seamless support across payment processing, financial reporting, customer service contact centres and data analytics. All securely managed through our proprietary Tier 1 PCI compliant CRM system.

Headquartered in Kuala Lumpur, SG Support is trusted by leading non-profits across 14 countries. Our integrated approach ensures that charities can focus on what matters most: creating meaningful change.

Our global track record speaks for itself:

• Managing a donor base exceeding 6 million records.
• Processing over AUD 2 billion in annual donations worldwide.

• Onboarding 280k new donors annually.

• Over 600k conversations with donors annually
• Industry-leading payment approval rates for optimised fundraising performance.

Together, we build lasting partnerships that transform fundraising challenges into opportunities for impact, empowering charities to achieve sustainable success in a complex, ever-evolving fundraising landscape.