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TRACK • Fundraising How To…

Turning whines into wins! My favourite supporter complaint…

Thursday 20 Feb 2025 - 9:40 am to 10:40 am

  • General Fundraiser (all fundraisers)
  • Small Organisations

Get ready for a hilarious ride as we host the ultimate therapy session/complaint fest! Have you ever had a donor complain about the colour of an appeal envelope? Or an event participant grumble that we should have ensured better weather?

We’ve heard it all, and we’re here to share the best of the worst! In this uproarious session, we’ll poke fun at the wildest complaints that a whole host of fundraisers from across the sector have received and had to manage over the years.

We’ll dig into how they handled the situ and what they learned from each complaint. Expect side-splitting stories, plenty of laughs, and maybe even a few tips on how to handle the next bizarre gripe that comes your way. Join us for a session that’s all about turning whines into wins!

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